An app that knows every guest, and changes with their stay.
Because it’s part of your booking system, not a separate app with its own login, it knows who’s holding the phone and where they are in their stay. Before they book it shows your welcome. Once they’ve booked it counts down to their stay. On arrival day it shows them their pitch, and while they’re with you it has their WiFi code. When they get home it offers the same week next year. Your team has the other side of the same app.
Recorded from our demo site, Nimbo Meadows, with a made-up guest. Your app has your own name, logo, colours, fonts and photos, so it looks like your website.
Watch it
Real screens, recorded from the app.
Each film plays in the app exactly as your guests and team see it.
Arrival day
“We’re on our way”, then “Show me my pitch”: their pitch on your map, and an animation of how to park on it. Each pitch can face its own way, or be left to them.
Ask us
Your AI helper answers straight away from your own facts and local guide. When it can’t, one tap sends the question to your team, and their reply comes back to the same screen.
Your team’s morning
Last night’s handover note, then the day on one card: arrivals, departures, the tide and the rain. Then every pitch on a board.
Two sides, one system
What a guest does reaches your team. What your team does reaches the guest.
The guest app, the staff app and your bookings share the same information as it happens. There’s nothing to sync, no second system to keep up to date, and nothing for you to copy across.
Try it
Have a look round both sides.
Guests and staff add it to their phone from your website in a couple of taps, on iPhone, Android or a Mac. No app store to go through and no store fees to pay.
For your guests
Knows who they are and where they are in their stay: a welcome before they book, then “12 sleeps to go”, arrival day, their WiFi code while they’re with you, and “Book the same again” once they’re home
Opens straight from the booking confirmation, already signed in. No password to remember
Ask us: your own AI helper answers questions about your site and the area straight away, and anything it can’t answer goes to your team in one tap
Show me my pitch: their pitch marked on your map, with an animation of how to park on it for motorhomes, campervans and rooftop tents
“We’re on our way”: they say roughly when they’ll arrive, and it shows on your arrivals list
Another night offered near the end of their stay, only when their pitch is really free
Something wrong? Two taps puts it on your cleaning list, and they’re told when it’s fixed
Around here: your own guide to the pubs, shops, beaches, walks and days out, which the AI helper answers from too
Tide times, swim window and sunset, with reminders before high tide and sunset if they want them
A private word after their stay, for your eyes only. Never put online
Your name, logo, colours, fonts and photos, so it looks like your website. Installed from your website, with no app store and no store fees
Book again in a few taps, add someone or another night, gift vouchers and your members’ club
For your team
A morning card at the top of Today: who’s arriving and leaving, how full you are tonight, the tide, when the rain comes and which guests are waiting for a reply
A handover note from the last shift, at the top of the next person’s Today until they tick it
Every pitch on a board: in, arriving, leaving or empty, with who’s on it, their number plate and party
Guests’ questions in Messages, with quick replies that land in the guest’s app, or by email if they don’t have it
Message everyone on site, or everyone arriving today, in one go: weather warnings, water off, the fish van’s here
Tick a guest in as arrived and their WiFi code appears on their phone
Plate check, check-ins, the cleaning board, clocking on and off, and team messages
See what guests see: their Home at every point of a stay, from the staff side
Each person only sees what their account allows, and you can take anyone off the app in one click
Put a QR code on your website and at reception, and guests have it on their phone before they reach the pitch. The booking confirmation page offers it too, already signed in.
Members’ club · In the app
A members’ club your regulars pay to join.
Guests join in your app for a yearly fee (£15 in our example). Members get money off every stay, their first dog free and a later checkout, more off longer stays, a free night every 3rd visit, and first go at next year’s dates. Your website, booking page and app all say how much they’d save, and the discount comes off by itself when they book online.
On your booking page
Right above Pay, guests see everything the club would give them on this booking, added up.
What they get
Every perk added up at your own prices, plus a free night every 3rd visit, so even a weekender can see it’s worth having. They type their email and join; no password. Membership runs 12 months and renews each year; members can cancel any time.
For members
Their visits as stamps toward a free night, their discount and early booking, all in one place. Discounts and free nights come off by themselves.
Why sites switch it on
Something for every guest, not just the long stays: money off every stay of 2 nights or more, the first dog free and a later checkout
A bigger discount the longer they stay: 5% from 7 nights, 7.5% from 14 and 10% from 21
Every 3rd visit, a night on you: any stay of 2 nights or more counts as a visit. The free night covers the pitch for two adults only, with electric, extra people, dogs and extras still paid, and can only be used on the nights you choose, such as quiet low-season nights or Sunday to Thursday in mid season, never in high season or on a bank holiday weekend. So it fills pitches that would otherwise stand empty, and can’t be used to fill one with friends
Members see their visits as stamps in the app. If a membership ends they have a month to renew before their visits are lost, and they’re emailed before that happens, so it gives them a reason to keep renewing
A head start to launch it: when you open online booking, members book first for as long as you choose, and anyone who joins before then has this year’s visits counted
Set for your site alone: the price, the money off, the discount bands, the free nights and which nights they can be used, and the head start, without changing anyone else’s
While they’re members, next year opens to them a month before everyone else, so your regulars book early
Every booking page adds up what a guest would get as a member, right above the Pay button
Members get their price straight away, in the app or on your booking page with the email address they joined with
Membership is for the member’s own pitch: friends and family join and book for themselves, and group bookings are full price
Online only, so it brings bookings to your website rather than your phone
If a membership has run out by the time the balance is due, the discount goes back on the balance by itself, and the guest is told why
Late checkouts show on your departures list and the staff app, so nobody is hurried off by mistake
Nothing for you to run: joining, yearly renewals, and members whose renewal lapses are all handled for you
How it works
The membership price, the perks, the free nights and how it all works for your site are agreed with you before it goes live, and set for your site alone. The club is off until you choose to take part, and you can stop at any time. The figures shown here are an example.
Get started
Tell us about your site.
A few quick questions and we’ll be in touch. Your account can be open the same day.
Nimbo Stay · campsite booking software