What a campsite booking system has to do

A campsite booking system has two jobs. For guests, it has to make booking easy at any age and on any phone. For you, it has to keep the whole site straight: who is arriving, which pitch they are on, what has been paid and what is still owed.

Nimbo Stay does both in one system, so a booking made online by a guest at midnight is on your chart and in your diary the next morning, with no retyping.

Online booking for campsites: what your guests see

Guests book on your website, or in your own app, one short screen at a time, with big buttons and clear text. That matters on a site where many of your guests are older and book from a phone.

• Pick dates, pitch type and the exact pitch they want, from a list or your site map
• Only see pitches that fit their unit, its length and their hook-up needs
• Pay a deposit by card now, with the deposit rule spelled out before they pay
• Have the balance taken by itself on the due date if they tick the box, with a reminder 3 days before, or pay it from an emailed link
• Look up their booking later and pay what is owed from their own booking page
• Add someone joining for a night, an extra or more nights themselves, priced before they confirm

A pitch booking system that knows your site

Pitch types, sizes, hook-ups and hardstandings are set up the way your site really is, with a site map. Because guests only see pitches that fit their unit, you get fewer phone calls asking whether a van will fit, and fewer wrong-pitch arrivals.

If you take a booking over the phone, the pitch list on the phone booking form only shows pitches that are free for those dates. See online booking and the office for the full tour with screenshots.

At reception and in the office

• Arrivals, departures and who is on site today, ready to print
• Drag a booking to another pitch on the booking chart
• Take card payments over the phone or on a card reader
• See who is booking online this minute, and free the pitch at once if they ring with a problem
• Told straight away when a guest keeps failing to book, so you can ring them before they give up
• Every stay gets its invoice by itself on its last day, with a VAT export for your accountant

Your seasons, minimum stays and deposits

The rules you already run by go into the system: seasons around Easter and the bank holidays, a minimum stay for any arrival day, the longest stay, and deposits as a percentage, a fixed amount or the first night. Next year can open to your regulars first. Read more on seasons, minimum stays and deposits, or our guide to setting minimum stays and deposits for bank holidays.

Keeps your other calendars in step

If you also list pitches on other booking sites, two-way calendar sync keeps them from double-booking a pitch. Calendar feeds go in and out of Nimbo Stay.

Open the same day

Most booking systems take weeks to set up. With Nimbo Stay, AI reads your current website and fills in your accommodation, prices, opening dates and terms for you to check. Upload the export from your old system and AI works out the columns, so nothing is typed in twice. Nothing to install and no hardware to buy. How setup works.

What it costs

Free to start, with no setup fee. You then pay a small share of each booking, 1.5% and lower the bigger the site, with a minimum of £1 a booking, or take it as a small booking fee on the guest’s deposit so it costs you nothing. The AI is all in the price. The full breakdown is on the pricing page.